About Us

Professional FAMILY Mediators  

Transforming people’s attitudes towards conflict


Professional mediators and conflict resolution specialists

Vollans mediation was established to provide high-quality, reasonably priced mediation and other conflict resolution services. We are a small, specialist team, committed to helping people whose experience of conflict is negative, impacting on family and work relationships. Through the services we offer, we can help you growing effectiveness in handling conflict creatively and positively.

We have extensive experience in the resolution of disputes, often in high conflict situations. We have experience of mediating interpersonal interpersonal disputes in various settings, including in the workplace. We are accredited family mediators who are qualified to undertake child inclusive mediation. We also regularly mediate special educational needs disputes between parents, schools and local authorities.

We offer one to one conflict coaching and training for individuals and teams to enable you to develop skills and strategies to deal with conflict more effectively.

What We Do

How We Can Help


Why Vollans Mediation?


Who We Are

Anna Vollans

Accredited and Child-Inclusive FAMILY Mediator

Anna founded Vollans Mediation in 2011 having previously worked as a family solicitor for 10 years.  She is an accredited Family Mediator with the Family Mediation Council and board member of the Family Mediators Association.  She is also qualified to undertake Child Inclusive Mediation.  Anna has extensive experience of mediating interpersonal disputes in various settings, including in the workplace.  She also regularly mediates Special Educational Needs needs disputes between parents, schools and the Local Authority. 

Anna is a qualified Professional Practice Consultant, which enables her to supervise other mediators to support them to maintain professional standards and practice requirements.

Anna is passionate about transforming people’s attitudes towards conflict and enjoys her work as a conflict coach as well as delivering training workshops on conflict.

In her spare time Anna loves being with my family and friends, reading and learning, avidly following Emmerdale and enjoying the great outdoors, especially the sea.

Naomi Simkins


Naomi originally trained and qualified as a family law barrister. She had a career break to raise her four children. During this time she trained as a Childline volunteer counsellor and worked for two charities, Leeds Advocacy and The Joanna Project Leeds. Her role with Leeds Advocacy involved supporting vulnerable young parents through the court process having their children taken into care. The Joanna project is a charity which reaches out to the most marginalised in society experiencing complex emotional issues. Naomi joined the Joanna Project as a support worker, then became director of the project and in recent times has been the Chair of Trustees. 

In addition to the above, Naomi is currently a foster carer with Bradford Social Services and trained in Therapeutic Parenting. She has worked alongside Social workers to deliver training to other foster carers and professionals. 

Naomi is passionate about ensuring people are listened to and heard in a safe space that reduces conflict and encourages healthy communication.

In her spare time, Naomi loves the outdoors and keeping active, walking, running and swimming.  Naomi enjoys baking, with varying success, reading and crocheting!

Harriet Collins


Harriet began working for Vollans Mediation in 2018, having worked in a school as a 1:1 teaching assistant and as an administrator for a large city centre Church. She grew up in a Bed & Breakfast ran by her parents next to Stonehenge so is used to meeting new people and helping them to feel at ease. Harriet loves lists, presenting information well and organising.

With a young family, Harriet understands some of the pressures families experiencing conflict and regularly has to practise her own techniques in conflict resolution!

Harriet is passionate about people, politics and her local community. She loves outdoor adventures with family and friends, singing, detective programmes and can always be found close to a hot cup of Yorkshire Tea.

what people say...

get in touch