Separation and divorce are difficult experiences, especially when important conversations must happen in a second language. At Vollans Mediation, we believe that every person should be able to express themselves clearly, understand fully, and feel empowered during family mediation regardless of the language they speak. That’s why we offer family mediation with a professional interpreter, ensuring inclusive and effective communication where English is a second language.
Why Language Matters in Family Mediation
Family mediation involves discussing sensitive and often complex issues such as child arrangements, property division and finances. Clear, accurate communication is essential, not just for legal and practical reasons, but for emotional clarity too. When one or both parties speak English as a second language, there is a risk of misunderstanding, confusion, or feeling unheard. This can make an already stressful process even more overwhelming.
Using a qualified interpreter in family mediation allows all parties to engage confidently, knowing that their words and feelings are being conveyed accurately. It creates a more equal playing field, ensuring that no one is disadvantaged because of language barriers.
Even if you speak conversational English, it’s perfectly okay to ask for an interpreter. You have the right to be understood clearly, especially when it comes to your children, your home, and your future.
How Interpreted Mediation Works
At Vollans Mediation, we can arrange for professional, impartial interpreter to support clients who need help communicating in English.
We source an experienced interpreter who understands family mediation and particularly the importance of confidentiality.
During the sessions the interpreter is there to support communication. They do not take sides or offer opinions or give advice. They will translate what is said as accurately and neutrally as possible.
Benefits of working with a professional interpreter
It’s important to work with a professional interpreter rather than relying on a friend or family member. While it may seem easier or more comfortable to have someone you know translate, they may not be neutral or impartial, especially if they’re emotionally involved or have their own opinions about the situation. Family members might unintentionally take sides, filter what’s said, or fail to translate accurately, which can seriously undermine the fairness and effectiveness of the mediation process. Professional interpreters, on the other hand, are trained to remain objective and ensure that every word is translated faithfully, without distortion or judgment. This helps create a balanced environment where both parties can engage equally and make informed decisions.
Who pays for the interpreter?
Interpreted sessions may take a little longer than usual and so there might be more than an average number of sessions.
If you qualify for Legal Aid, the cost of the professional interpreter will be fully covered by the Legal Aid Agency, meaning there is no charge to you.
If you’re not eligible for Legal Aid, you will need to contribute towards the cost of the interpreter. We’ll always explain the costs clearly in advance, so there are no surprises.
Real Support for Real Families
At Vollans Mediation, we regularly work with families from multicultural and multilingual backgrounds. Whether you are newly arrived in the UK or have been here for many years, we understand the unique pressures that language and culture can bring to family conflict.
We’ve helped separated parents from different cultural backgrounds come to mutual agreements about child and financial arrangements.
Our commitment at Vollans Mediation is to offer a safe, inclusive, and accessible mediation service for everyone. We believe language should never be a barrier to resolving family issues with dignity and respect.
Contact us today to book your MIAM and begin the mediation process.