When families face conflict—particularly during separation or divorce—emotions can run high, and communication can break down. Family mediation offers a constructive, confidential, and cost-effective way to resolve disputes. At Vollans Mediation, we guide individuals and families through every step of the mediation process, starting with a crucial first step: the Mediation Information and Assessment Meeting (MIAM).
Whether you’re navigating child arrangements, financial matters, or property issues, understanding how to get started with family mediation is key. This guide explains the process of making contact with a mediation service and what to expect when arranging a MIAM.
Step 1: Making Contact with the Mediation Service
The journey begins by reaching out to a specialist family mediation provider like Vollans Mediation. You can contact us by phone, email, or through our secure online contact form at vollansmediation.co.uk. Once we receive your enquiry, a member of our team will respond promptly to discuss your needs and answer any initial questions.
Step 2: Arranging a MIAM
A MIAM, or Mediation Information and Assessment Meeting, is the first step in the family mediation process. It provides an opportunity for you to meet with a family mediator and discuss whether mediation is the right approach for your situation.
The MIAM is a legal requirement before applying to court in most family law cases in England and Wales
After initial contact, we’ll invite you to book a MIAM at a time that suits you. At Vollans Mediation we offer in-person and online MIAMs, depending on your preference and location.
During the MIAM, the mediator will:
- Hear from you about what’s going on and what needs to be sorted out
- Explain the mediation process and how it works
- Assess whether your case is suitable for mediation
- Discuss alternative dispute resolution options
- Answer any questions you may have
- Explain what happens if mediation isn’t suitable or the other person declines to take part
It’s important to note that each person attends their own MIAM separately. This helps ensure the meeting is neutral and that both sides feel comfortable speaking freely.
Step 3: What Happens After the MIAMs?
If both participants agree to proceed, the mediator will help you schedule a joint mediation session. These sessions focus on the specific issues you want to resolve—whether that’s co-parenting arrangements, dividing assets, or agreeing on child maintenance.
If mediation is not suitable, or if one person declines to attend, the mediator can provide a MIAM certificate (also known as a C100 or Form A), which allows you to make a court application.
Ready to Take the First Step?
At Vollans Mediation, we pride ourselves on offering a supportive, professional, and impartial service. Our accredited family mediators are experienced in helping clients through emotionally complex situations. Whether you’re looking to avoid the stress of court proceedings or want to find a cooperative way forward for your family, we’re here to help.
Getting started with family mediation doesn’t have to be daunting. If you’re considering mediation or want to understand your options, contact us today to book your MIAM.
👉 Contact us via our website https://vollansmediation.co.uk/contact/
📧 Email us at info@vollansmediation.co.uk
📞 Or call us directly on 0113 213 3662